Our service is primarily designed to process analog film. Both color and black & white film can be restored. Our service could also be used for 8mm film, VHS and other consumer oriented formats but beware that these formats usually lack the optical resolution needed for a professional restoration.
Your media is transcoded to Apple ProRes 422 HQ while we restore it.
Yes, but for now the audio will not be restored in any way and is transcoded to 24-bit PCM for all MOV files and 256kbps AAC for all MP4 files.
You should make sure that the film was transferred in a professional way. The best way to transfer analog film is to use a scanner that sample your film frame by frame in a 1080p or higher resolution. You should also make sure that the film is not over or under exposed when scanning since this will permanently destroy information in the digital copy. You want to avoid film-chain transfers or other techniques that will produce a lot of duplicate and blended frames.
We use site-wide SSL (bank-grade encryption) for all file transfers and login authentications. Passwords are stored in strong secured hash keys and every downloaded file is first verified to its rightful owner before access is given. Our service has also been designed to withstand any SQL-injections.
It can but please note that if you apply a filter like motion stabilization the overlay text will "move around" on the screen. If possible try not to add any overlay text until after the media has been restored.
Your media is cropped if our analysis of the file reveals that there are black borders on any side of the media. This is done in order to increase the effectiveness of the filters. The borders will be restored once a job has been completed.
All media in 4K UHD is encoded in the ITU-R BT.2020 standard and all media in 720p and 1080p is encoded in the ITU-R BT.709 standard. Media in standard definition is encoded in the ITU-R BT.601 standard.
Our service should work on any reasonably modern HTML5 browser but has been tested on Chrome, Safari, Firefox and Edge.
Yes. Our service is available on all mobile and tablet devices as well as all desktop screen sizes. For an optimal experience we recommend a screen size of 2560x1440 or higher.
Yes. Your media file is uploaded in small chunks so if your transfer is interrupted you can easily resume the transfer again by choosing to upload the file again.
Before starting a job you can preview all sections of interest in a media file. You can choose to generate a side-by-side comparison image or a side-by-side comparison 10s video. There is no limit on how many previews you can make. We encourage you to use these preview features so you will know what to expect once a job is started.
Well, let us know what you are missing. We are very open for suggestions.
Yes. File names in unicode are correctly handled and displayed. This covers all languages that can be written in Latin, Greek, Cyrillic, Armenian, Hebrew, Arabic, Syriac, Thaana, Devanagari, Bengali, Gurmukhi, Oriya, Tamil, Telugu, Kannada, Malayalam, Sinhala, Thai, Lao, Tibetan, Myanmar, Georgian, Hangul, Ethiopic, Cherokee, Canadian Aboriginal Syllabics, Khmer, Mongolian, Han (Japanese, Chinese, Korean ideographs), Hiragana, Katakana, and Yi.
Our service is primarily targeted for production studios, film archive institutions and media digitization companies. However, everyone is of course welcome to use our service. Our default plan use PayPal but contact us if you are interested in changing your account plan to use invoices instead.